For customers buying places on our training days or for our conference, our refund policy states that:
– if a cancellation is made more than three months before the date of the training/event, a full refund will be made.
– if a cancellation is made between three months and one month before the training date, a refund will be made minus an administration charge of 20% of the fee paid.
– if a cancellation is made less than a month before the training date, a refund will not be available.